Terms & Conditions
Welcome to Penuma. These Terms and Conditions govern your access to and use of our website, services, and offerings.
- You must be at least 15 years old or in Grade 10 and above to use this website.
- All educational content, visuals, and materials are the intellectual property of Penuma unless stated otherwise.
- You are responsible for keeping your login credentials secure.
- Do not misuse the platform for any fraudulent or unlawful activities.
- Penuma reserves the right to update these terms without prior notice.
Refund & Returns Policy
We strive to ensure all customers are satisfied with their purchases. Please review our policy below:
- Returns are accepted within 7 days of purchase.
- Items must be unused, in original condition and packaging.
- Digital content and custom services (e.g., coaching or consulting) are non-refundable.
- If eligible, refunds will be issued to your original payment method (excluding shipping costs).
- Return shipping costs are the responsibility of the customer unless the product is faulty.
Privacy Policy
Penuma is committed to safeguarding your personal information. Below is how we handle your data:
- We collect only necessary personal details (e.g., name, email, payment information).
- All payments are securely processed via trusted third-party platforms such as PayHere.
- Your data will never be sold, rented, or shared without consent, unless required by law.
- We use cookies to improve user experience. You may disable them in your browser settings.
- We follow strict measures to ensure your data remains confidential and secure.
Last updated: May 28, 2025